In the unlikely event you wish to cancel your order, please call our office at 877.442.0278. Since time is of the essence, it's best to call rather than email us. An order may be cancelled any time before the shipping process begins. Orders that have already entered the shipping channel cannot be cancelled. It is no longer possible to make changes to or cancel this order.
What to do if you missed the cancellation window?
If you miss the cancellation window, you may still return your order by following the directions under the Returns Policy section.
We STRONGLY recommend that customers refrain from refusing delivery of unwanted orders, as they will be charged for both the outbound and return shipping charges associated with that order. These charges will be deducted from any order refund amount. We can not guarantee the final disposition of any orders where the customer or recipient has refused delivery.